Frequently Asked Questions

Have questions? Here are some of the things we get asked the most. If you can’t find what you’re looking for, feel free to contact us.

General Questions

Yes! We’re always open to discussing custom projects and special requests.

Yes, we can create customized merchandise for companies, organizations, and events.

You may reach us through our social media pages, email, or contact form.

Yes! We offer customization for selected products. Simply send us your design, idea, or inspiration.

Lead times vary depending on the product and order quantity. Most orders are completed within 2–7 business days.

Yes, discounts may be available for bulk orders depending on the product and quantity.

We cater to private events, school activities, flea markets, corporate events, conventions, community events, and brand activations.

We recommend booking at least 2–4 weeks before your event date to secure your preferred schedule.

Yes! Additional transportation and accommodation fees may apply depending on the location.

Absolutely. We can tailor our activities, products, and setup to match your event’s theme and audience.

Send us your requirements and we’ll prepare a customized quotation based on your needs.

Yes. A 50% down payment is required to confirm orders and event bookings.

The balance is due before delivery, pickup, or on the event date unless otherwise agreed upon.

Yes, we ship nationwide through available courier services.

Yes, customers may arrange their preferred courier for pickup.

Delivery times depend on your location and courier service.

We’re happy to help. Send us a message and we’ll get back to you as soon as possible.